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  • Gethin
    0
    Hi. The main application is scaling really badly on my 4k screen. Everything is massive icons, text and buttons. The splash screen is pixelated and blurry as are the icons. Did I miss something. All my other apps are fine.


  • Mark Segasby
    11
    Hi Gethin, what operating system are you using please?
  • Gethin
    0


    Windows 10 20H2. I have upgraded to Xenon drop 2 -same problem.
  • Mark Segasby
    11
    I am sorry you are experiencing a problem. Supporting HiDPI displays is tricky and I don't think we have it right yet based on what you are experiencing. There are many variables and even bugs in Windows OS on how it's handling HiDPI depending on if you mix resolutions across different panels too.

    To help we implemented a windows environment variable to further control the UI scaling in HDR Light Studio, for people with issues like you.

    HDRLS_SCALE_GUI
    Forces scale of the User Interface through HDRLS_SCALE_GUI environment variable. The value represents the scale size you want. 1 = 100%, 2 = 200% etc.

    For example, to double the scale of the UI:
    HDRLS_SCALE_GUI = 2

    Please try setting this, and then restarting HDR Light Studio, see if this gives you the control you need over the UI, thanks.
  • Gethin
    0
    All other apps fine with windows scaling at 150% (recommended) on 3840 x 2160 screen. See lightmap UI -over scaled and pixelated. Tried no dpi scaling and various dpi compatibility modes -no effect.
    Attachments
    Screenshot 2021-04-19 092805 (93K)
    Screenshot 2021-04-19 092957 (89K)
  • Mark Segasby
    11
    Did you try my setting above, that I suggested?
  • Gethin
    0
    yes no effect sorry. see attached
    Attachment
    variables (54K)
  • Mark Segasby
    11
    It will have an effect, so perhaps a system restart is required for the environment variable to work for you.
  • Gethin
    0
    Surely this is a common issue as most studios I know now run Uhd-4k screens as seems to be the future standard.
  • Gethin
    0
    No effect with restart.. sorry:lol:
  • Gethin
    0
    Is HDR Light Studio DPI aware?
  • Mark Segasby
    11
    Please can you screen grab the windows settings you are using to control the HiDPI scaling. Also, do you have more than one display, what resolution and DPI is each display set to please?
  • Gethin
    0
    Attached
    Attachments
    Screenshot 2021-04-19 100658 (44K)
    Screenshot 2021-04-19 100728 (44K)
  • Gethin
    0
    app scaling (compatibility settings) attached
    Attachment
    Screenshot 2021-04-19 100901 (62K)
  • Gethin
    0
    I had the env variable wrong it should be in system variables -variable name column: HDRLS_SCALE_GUI -value column: 1
  • Gethin
    0
    scaling works now. Thanks.
  • Gethin
    0
    Well I say it works the UI is either super big or super tiny. Can I just have it like my other apps like 3dsmax, photoshop etc?
    Attachment
    Screenshot 2021-04-19 104734 (86K)
  • Mark Segasby
    11
    You can scale it to what you like 1.2, 1.5, 1.7.... it doesn't work like your other apps correct, but you do now have full control over its scale.
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