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All licenses in use (-22)
  • Forum Admin
    1
    For customers owning a HDR Light Studio license. If you see the licensing panel at application start-up and can see the following wording in the panel:

    All licenses in use (-22)

    This means that the HDR Light Studio license you have installed is already being used, so another session of HDR Light Studio is already running.

    This usually happens when you start HDR Light Studio standalone, and then press the Start button in a Connection. The start button will open a second session of HDR Light Studio, and the license has been already taken by the first standalone session.

    This can also happen when you open 2 sessions of your main 3D software and try to use both main 3D app sessions with HDR Light Studio. Again HDR Light Studio will be started twice and the second session will not get a license.

    Sometimes HDR Light Studio is running in the background and this is not obvious. When using HDR Light Studio with some connections, stopping or closing the HDR Light Studio interface actually hides HDR Light Studio and does not close it. So you can check in the task manager (for Windows users) to see if there is another session of HDR Light Studio already running that is hidden.
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